Remote Computer Help and Lessons
Connect with family, friends and clients online
Do you have an isolated family member who needs help setting up video calls on their computer or tablet?
Are your employees having trouble setting up work from home or need help when doing so?
Call us and we can help them to get set up and going over the phone, until they can use the video call or remote access program comfortably.
We offer a special low rate of $60 per hour plus HST for remote computer help or computer lessons. This is in order to minimize costs for companies and individuals affected by the Covid-19 crisis. (Normal rate $75/hr).
Terms:
All engagements have to be paid for in advance online or immediately after the lesson.
Each session is $60 per hour before applicable HST taxes, depending on the request.
The client must have a reliable telephone line and high speed internet.
How to Order
Please call 1 (800) 401 7820 or (647) 262 5658 or send an email to [email protected]
Are your employees having trouble setting up work from home or need help when doing so?
Call us and we can help them to get set up and going over the phone, until they can use the video call or remote access program comfortably.
We offer a special low rate of $60 per hour plus HST for remote computer help or computer lessons. This is in order to minimize costs for companies and individuals affected by the Covid-19 crisis. (Normal rate $75/hr).
Terms:
All engagements have to be paid for in advance online or immediately after the lesson.
Each session is $60 per hour before applicable HST taxes, depending on the request.
The client must have a reliable telephone line and high speed internet.
How to Order
Please call 1 (800) 401 7820 or (647) 262 5658 or send an email to [email protected]
How does it work?
There are two steps, initial setup and the subsequent lessons:
We're here to assist you. If you prefer, we can arrange for a tutor or technician to visit your home or office in person.
There are two steps, initial setup and the subsequent lessons:
- You should have a phone which we can use for the first setup session, if possible on speaker phone.
- We will call you and guide you through the process of installing Zoom on your laptop, tablet or smartphone.
- After Zoom is installed, we will send you a meeting invitation by email. You can simply click on the link to join the meeting, with the tutor guiding you on the phone, or provide you with the meeting ID number.
- The tutor will then start the training session with you. The tutor will ask you to click on “Share Screen”, which allows the tutor to see your desktop view and teach you using your own device. We can can also show you short videos if necessary.
- You can end the meeting at any time, you are in control.
- Each session is usually an hour, 1.5 hours maximum. As most of our clients are elderly, some manage to follow instructions and get everything set up quickly, for others it might take longer.
- Additional notes and handouts can be sent out after each topic by email.
- Subsequent lessons: You just need to click on the Zoom meeting invitation hyperlink sent to you by email, which will automatically launch the Zoom program and join the meeting to start the meeting.
- Our rates are reasonable. An invoice will be sent by email and can be paid online or by e-transfer.
We're here to assist you. If you prefer, we can arrange for a tutor or technician to visit your home or office in person.
Book a free 15 minute meeting to discuss your needs