Get patient, easy-to-understand help with your computer, smartphone, tablet and everyday technology — plus ongoing learning and online-safety support.
Choose the plan that fits you or your household.
The Individual Membership includes one 60-minute online session per monthly billing period. The Family Membership includes one shared 90-minute online session per monthly billing period. Unused session time does not accumulate or roll over. Additional online support is billed at the regular STS hourly rate less the 10% member discount.
STS Tech Care combines technical support, personal teaching and practical online-safety guidance.
Individual members receive 60 minutes each month. Family members receive one shared 90-minute session for troubleshooting or a digital literacy lesson.
Have a quick question? Email us. More complex issues that need screen sharing can be handled in your live session.
Members receive recordings of our monthly technology webinars so you can watch again at your own pace.
Unsure about an email, text, pop-up or message? Ask us before you click, reply or provide information.
Get support for computers, iPhones, Android phones, iPads, tablets, email, Zoom, photos, passwords, AI and more.
Need more than your included session time? Receive 10% off every additional hour of online support.
Scams are becoming harder to recognize. If a message, email, pop-up or text doesn't look right, STS Tech Care members can contact us for guidance before taking the next step.
That extra question could prevent a very expensive mistake.
Ask About MembershipAI • Online Safety • Smartphones • Passwords • Photos • Email • ChatGPT • and more
Technology lessons can be easier when you can pause, rewind and review. STS Tech Care members receive free recordings of our monthly technology webinars, creating a growing library of useful digital-learning resources.
This benefit is available to members only.
Choose an Individual or Family membership and become an STS Tech Care member.
Schedule your included 60-minute Individual session or shared 90-minute Family session for support, troubleshooting or a private lesson.
Email us questions, use Scam Check, watch webinar recordings and save 10% when you need additional online help.
“You are patient and I feel you understand my needs. The way you teach is more from the heart than anything else. Many people have technical skills, but you see the person, and I like that.”— Brian, Seniors Tech Services client
Clear answers before you join.
Almost any everyday technology question or lesson: computer problems, smartphones, tablets, email, photos, Zoom, passwords, online safety, ChatGPT, artificial intelligence, organizing files and more.
No. The Individual Plan includes one 60-minute session and the Family Plan includes one shared 90-minute session during each monthly billing period. Unused time expires at the end of that billing period.
You can email us with technology questions throughout the month. Email support is best for questions, guidance and follow-up. Problems requiring extended troubleshooting or screen sharing are handled during a booked online appointment.
You can book additional online support whenever you need it. STS Tech Care members receive 10% off the regular hourly online-support rate.
The Family Plan is for two adults living in the same household. Both receive member benefits and share one included 90-minute online session each month.
Yes. If you would like a trusted family member or caregiver to participate in your lesson or support session, they are welcome to join with your permission.
Yes. There is no long-term contract. Membership is billed monthly and can be cancelled for future billing periods.
STS Tech Care gives you patient, professional technology help and digital learning month after month.
Questions? Call (647) 262-5658 or email [email protected]
Individual $40/month + HST • Family $60/month + HST
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